H@rlock to resell LiveTime Service Manager to small to medium enterprise (SME) in Italy.
Cheltenham, UK (PRWEB) November 26, 2007 -- LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced the appointment of H@rlock Srl as a reseller for the Italian market. Milan-based H@rlock is a leading supplier of compliance solutions that also provides ITIL training and consultancy services. Giving significant focus to the pharmaceuticals industry, H@rlock will resell LiveTime Service Manager and LiveTime Help Desk throughout Italy.
"We look forward to introducing LiveTime's products to our customers," said Huub Commandeur, H@rlock's Business Development Director. "LiveTime Service Manager's ease of use and low TCO are unusual amongst enterprise-level software products and I'm sure these benefits will be of considerable interest to the markets we serve, especially to the many Italian SME-sized organizations that need to address the same enterprise IT challenges, but with smaller budgets. With LiveTime's ITIL-Based solutions we can offer exactly this!"
"Italy's a challenging market where it's essential to make the right partnerships. H@rlock's business fits very well with ours and I look forward to a long and fruitful partnership." commented Mike Fellows, Managing Director of LiveTime's EMEA operations.
About H@rlock Srl
Founded in 2001, H@rlock is a leading supplier of compliance solutions in Italy serving a range of industry sectors including pharmaceutical, finance, manufacturing and food retailing. H@rlock solutions address corporate data & information flows, document management and process & compliance management to allow companies to gain full electronic control over their business processes and to monitor compliance with FDA, Sarbanes Oxley, SEC, Privacy Laws, GxP and other regulations.
H@rlock's Compliance Suite is a combination of Software Applications and Training & Consulting Services built upon a solid foundation of implemented ITIL-based IT Service Management processes & services. H@rlock is also a long-term provider of ITIL-Based education & implementation services supported by a suite of leading-edge IT Service Management Tools, helping companies to manage their IT in a structured way and to obtain ISO-20000 certification. For more information visit www.harlock.biz.
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit www.livetime.com.
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